Every PhraseVault® purchase is backed by a 30-day money-back guarantee — no questions asked. If PhraseVault isn't the right fit for you, we'll refund your full purchase price.
How to Request a Refund
- Send an email to phrasevault@spqrk.net within 30 days of your purchase
- Include the email address you used during checkout
- We will process your refund promptly
That's it. No forms, no hoops, no justification required.
What Happens After a Refund
- Your license key will be revoked
- You are required to delete all copies of your license key and stop using PhraseVault
- If you installed via the Microsoft Store, please uninstall the app
Important Details
- The 30-day window starts from your date of purchase
- Full refunds only — we do not offer partial refunds
- The guarantee applies to all tiers (Starter, Team, Business, and Education)
- Refunds are processed through Stripe, the same payment provider used for your original purchase
Why We Offer This
PhraseVault is a one-time purchase — there's no monthly subscription you can cancel if it doesn't work out. A 30-day money-back guarantee is the fair counterpart: it gives you enough time to try the software in your real workflow before committing.
We'd rather have happy customers than locked-in ones.
Try Before You Buy
Not ready to purchase yet? PhraseVault offers a free trial so you can explore the features before buying.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support